Demo Project
Demonstrating Agentic AI for Customer Success Operations
Barcai Technology developed the Customer Success Copilot as a demonstration project to showcase how agentic AI systems can automate structured reasoning and operational workflows in Customer Success environments.
Objective
Explore how AI planning and secure workflow automation can replace repetitive, manual analysis in enterprise CS teams.
What It Demonstrates
- Agentic AI architecture (deterministic + LLM planners)
- Security & data isolation (HMAC‑signed API, tenant isolation, OWASP alignment)
- Scalable cloud deployment (Vercel + AWS Lambda + Neon)
- Explainable, structured outputs
Tech Stack
Built with modern, production-ready technologies
Next.js 16
React 19
Tailwind
shadcn/ui
Clerk
AWS Lambda (Python 3.12)
Neon PostgreSQL
OpenAI API under server‑side guardrails
Drizzle ORM
Zod schemas
Key Highlights
Health scoring engine
Multi‑tool orchestration
Server‑side LLM
Streaming responses
Auditable results
Outcome
Proof of Barcai's ability to design reliable, transparent, and secure agentic systems for CS operations.
Ready to explore?
Try the Customer Success Copilot and see how agentic AI can transform your CS workflows.